Our Team
Dr. Jacqueline DuPont Carlson, PhD, EDD
Gerontologist and Founder
Jacqueline graduated from the University of San Diego with a B.S, in Neurosciences, received her M.S. degree in Gerontology and M.A. degree in Public Health Care Administration at the University of Southern California, earned a graduate certificate in Nonprofit Management from the University of Notre Dame, and her Doctorate in Psychology from Ashbourne College. She also graduated from USC with her Doctorate in Education (EdD) in Organizational Development. She is currently attending USC and in her final year of completing her third doctorate in Longevity Studies at USC School of Gerontology.
Dale Prince
Owner and Director | Los Angeles Office
Dale Prince was born and raised in Southern California. After High School, Dale attended Newport School of Photography in Newport Beach, CA, Brooks Institute of Photography in Santa Barbara, CA and received his BA in Business from Cal State Northridge, CA.
Gabby Zarate
Prior to joining Assured In Home Care, Mrs. Zarate worked at Vista Gardens Memory Care as the Assistant to the Director of Memory Care. Mrs. Zarate brings years of administrative experience as well as a wealth of clinical knowledge that makes her keenly aware of both customer and employee needs.
Lupe Rodriguez
Ms. Rodriguez brings 33 years of medical experience to the Assured team. She was raised in Compton California, graduated from High school in 1989, continued her education at Compton Community College in 1991, where she majored in Computer Science.
What Our Clients Say
EXCELLENT Based on 16 reviews L M2022-10-06Trustindex verifies that the original source of the review is Google. Great employees. They will take good care of your loved one. Dr Milo2021-04-16Trustindex verifies that the original source of the review is Google. Top notch service for us. We were in need of care and Assured In Home Care and Dale/Carla were responsive and professional. They knew exactly our needs and were able to send us a caregiver that could help with our day to day. We would highly recommend them without question. Birgitta Depaoli2020-08-18Trustindex verifies that the original source of the review is Google. Carla and her team helped my 88 year old dad after a fall that resulted in his inability to walk or care for himself. All care takers where truly compassionate and engaged with my dad and gave my mom the much needed support during this trying time. They assisted my dad with his physical therapy exercises and after 3 months he is was able to walk independently again and has regained his strength. We interviewed other larger home-care companies and right away realized that bigger is not better. I highly trust Carla and her team. - Bridget jimmymontes792020-06-09Trustindex verifies that the original source of the review is Google. My aunt Leila loves her caregiver. Assured OC has been caring for my aunt for some time now, we couldn't be happier. Kimberly Walters2020-06-09Trustindex verifies that the original source of the review is Google. Thinking about finding a caregiver to care for our mother was a daunting task until a friend of mine shared Assured with me. My friends mother Linda is at Irvine Cottages and they are so impressed with the care she is receiving. My friend said that Assured is the same owners as Irvine Cottages and they give exceptional service and their caregivers are wonderful too! I called Carla and she was fantastic and helped me immediately. My mother loved her caregivers Naomi, Sara and David. What would we have done without them!!! They were lifesavers and I am so blessed we have Assured to help us with mom. Thank YOU!!! Erin Brennan2017-10-20Trustindex verifies that the original source of the review is Google. I would like to highly recommend Assured In Home Care. My great grandmother was in need of an in home caregiver, and Carla Turney was instrumental in guiding our family through the process. Carla is extremely knowledgeable and her empathic and loving personality put us at ease. Assured's caregivers are professional and caring. Vanessa Ragle2017-10-18Trustindex verifies that the original source of the review is Google. When you find yourself in need of in-home care, Assured is certainly the company to call. Both of my aging parents were in need of assistance at home so we reached out to Assured for help. Assured is responsive, prompt, and 100% accommodating of our needs. Carla has a way with clients that makes them totally at ease and comfortable with the process and is very in tune with her clients to know which caregivers are the “best fit”. Thank you to Assured, Carla and her staff for all your kindness and dedication to your clients. Gary Zager2017-10-13Trustindex verifies that the original source of the review is Google. Assured InHome Care in Orange County helped make the final days of my mom's life more comfortable. Carla was very caring and loving! Jeff Abbit2017-10-10Trustindex verifies that the original source of the review is Google. This company certainly lives up to its name!! Before going to a board and care, I used Assured InHome Care for my mother. They were very accommodating. My mom can be very picky but Assured always managed to provide a caregiver that she liked. The company also was 100% responsive, even when I needed a caregiver last minute! Carla and her staff are very sensitive to your needs and do whatever they can to make you and your loved one happy. They definitely deserve 5 stars for being a company that gives 5-star customer service. Shann Rowan2017-10-02Trustindex verifies that the original source of the review is Google. My father suffered a ruptured brain aneurysm which led a stroke. He was unable to speak or write, and he had trouble walking. He was 55. We were truly blessed when we found Carla and Assured InHome Care. My father needed someone dedicated and knowledgeable and caring. They were able to place a longtime caregiver, Daniel, with our family. His dedication and daily exercises, both physical and lingual, helped my father recover with wonderful speed and success. My father is now fully recovered. My family and I truly believe it was through Assured and Daniel that we were able to get such wonderful caregiving, and get my father back to living..