By Dr. Jacqueline Dupont
All Assured In-Home Care caregivers receive advanced training on how to best communicate with older adults with memory loss, depression and/or other challenges or disabilities that require special communication techniques.
Our caregivers understand that communication happens both verbally through the use of meaningful words, and nonverbally via the use of body language. Nonverbal communication is accomplished through the use of our eyes, our sense of touch, facial expressions, gestures or hand movements, and body posture. Body language is read by the caregivers to enhance a greater understanding of our clients’ conditions and desires!
The goals of meaningful communication are:
- To encourage self-expression of ideas
- To promote a person’s positive self-image and increase self-esteem
- To increase enjoyment and quality of life daily
- To promote socialization and a sense of community
- To make a person feel they are understood
- To make a person feel as “normal as possible
- To NOT make a person feel embarrassed or ashamed
Assured In-Home Care recognizes the importance of advanced communication training between our caregivers and care recipients, as well as between our office staff and you, our clients. Please don’t hesitate to contact us if you have any questions or concerns.
To read more about communication training, please click here.